Refund Policy

1. Free Service

AI Tag Generator is currently offered as a free tool. Since no payment is required to access the tool, there is no refund policy applicable. Users are welcome to explore and use the tool without incurring any charges.

In the event that a payment model is introduced, users will be notified in advance, and this policy will be updated to reflect the changes.

2. Eligibility for Refunds

When paid features or premium plans are introduced, refunds may be applicable in the following cases:

  • If a technical issue prevents access to a purchased feature, and the issue cannot be resolved within a reasonable time frame.
  • If the service provided is significantly different from what was advertised or promised.
  • If a user accidentally purchases a subscription and notifies us within 48 hours of the transaction.

Refund requests must be submitted within 30 days of the original purchase date to be eligible for review.

3. Non-Refundable Scenarios

Certain situations may not qualify for refunds, including but not limited to:

  • Change of mind after purchase.
  • Failure to cancel a subscription before the renewal date.
  • Issues resulting from the user's own technical setup or equipment that are beyond our control.
  • Misuse or violation of our terms and conditions.

4. Refund Process

To request a refund, please contact our support team with the following information:

  • Your name and email address used during the purchase.
  • The transaction ID or receipt for the purchase.
  • A detailed explanation of the reason for the refund request.

Refund requests will be reviewed within 5-7 business days, and eligible refunds will be processed to the original payment method within 10 business days after approval.

5. Subscription Cancellation

If we introduce subscription plans, users can cancel their subscriptions at any time through their account settings. Cancellations will apply to the next billing cycle, and no refunds will be issued for the current billing period.

We recommend canceling at least 24 hours before the renewal date to avoid being charged for the next period.

6. Customer Support

If you have any questions, concerns, or need assistance with payments or refunds, please contact our support team. We are here to help and ensure your satisfaction with our services.

Email: support@aitaggen.com

Phone: +1 (123) 456-7890

Address: 456 Tech Boulevard, Innovation City, NY 10001